NDIS registration in progress Supporting self-managed & plan-managed participants Greater Melbourne, Geelong, Ballarat, Bendigo, Shepparton & regional VIC

Frequently Asked Questions

Clear answers about starting supports, services, pricing and what to expect with Able Aide.

Your questions answered

We want you to feel confident, informed and supported before you begin.

What services does Able Aide provide?

Able Aide offers personal care, community access, appointments, support coordination, early & family support, allied health access and more across Victoria.

Do you support self-managed and plan-managed participants?

Yes. We currently support both self-managed and plan-managed participants. Our NDIS registration is in progress.

How do I start services with Able Aide?

You can book a free chat or complete our referral form. We’ll learn about your goals and match you with the right support worker.

Who will my support worker be?

We match support workers based on your goals, culture, language, communication style, suburb and availability.

Are your support workers screened?

Yes — all support workers hold NDIS Worker Screening, police checks, WWCC (if required) and complete mandatory training.

What areas do you support?

Greater Melbourne, Geelong, Ballarat, Bendigo, Shepparton and regional Victoria.

How does pricing work?

We follow the current NDIS Pricing Arrangements (Price Guide). You’ll always receive transparent pricing before supports begin.

What if I need to change or cancel a shift?

We aim to be flexible. Please let us know as early as possible so we can adjust your roster and support team.

Still have questions?

We’re here to help with anything you need.

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